Questions or complaints?
We read every email ourselves. Reach out and we’ll get back to you.
Common questions
I bought something and it doesn't match what I saw on Icon Lore.
Your order was placed with the retailer, not with Icon Lore. Reach out to their customer service first using your order confirmation. If you think we've mismatched a product to the wrong scene, let us know and we'll fix it.
A price or link on the site is wrong.
Retailer prices and stock change outside our control, but a broken link is on us. Send us the product name and we'll sort it quickly.
Can I suggest a film, series, or artist to add?
Always. Tell us what you'd like to see and we'll take a look.